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Omni Talk Retail

Walmart EVP Cedric Clark on Tech, Culture & the Future of Retail | Shoptalk 2025 Interview

Mar 28, 2025
26:08

In this Shoptalk 2025 special, recorded live from the Shoptalk TV studio, Omni Talk sits down with Cedric Clark, EVP of Stores at Walmart, to unpack the company’s people-led, tech-powered evolution. Cedric dives into Walmart’s commitment to associate experience, innovation in store technology, and why staying connected to the frontline is key to long-term retail success.

🎯 Key Moments:

  • (00:54) Cedric on Shoptalk and innovation trends
  • (1:45) His Walmart journey: From fishing licenses to EVP
  • (3:09) Why store-level experience matters in leadership
  • (4:12) People-led, tech-powered: Walmart’s core philosophy
  • (5:47) Game-changing tech: My Walmart app and digital shelf labels
  • (7:53) AI for smarter scheduling and task nudges
  • (13:12) Store experience evolution: Then vs. now
  • (16:06) How Walmart develops its associates
  • (18:20) Winning over new customers and boosting loyalty
  • (20:39) Walmart’s "secret sauce" for success
  • (23:09) Keeping the customer at the center of every decision
  • (25:37) Teasers for what’s ahead in 2025



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