Creating the World's Best Client Experience The Owners Club with Young Han
Dec 11, 2025
Young Han, a lifelong entrepreneur from Austin, Texas, shares insights from his journey, having started businesses since age 18. He emphasizes the importance of hitting the first million dollars for liquidity and growth. Young discusses how effective systems empower business owners to shape their lifestyles post-scaling. He introduces the Owners Club, a coaching platform that teaches operational strategies. His tactical takeaways include testing, being a generalist, and tracking KPIs to optimize success and client experiences.
AI Snips
Chapters
Transcript
Episode notes
Early Lessons From A Family Liquor Store
- Young Han grew up watching his immigrant father run a liquor store and started his first business at 18.
- That upbringing and diverse work experiences shaped his drive to build multiple companies now.
The Million-Dollar Threshold Matters
- Reaching $1M revenue creates meaningful liquidity to work on the business instead of in it.
- Young Han argues ~15% profit on $1M yields optionality to hire and scale strategically.
Get To $1M To Reclaim Your Craft
- If you want to return to the craft side, get the business to $1M so you can hire a GM and do the work you love.
- The business will generate income whether you work, enabling a shorter workweek and creative freedom.