

The Most Effective Leaders Ask More and Tell Less | Eddie Geller - E13
Dusty is joined by Eddie Geller, a three-time founder, CEO of SKOR, and lifelong champion of people-first leadership. Their conversations centers around how culture can be a company’s greatest asset—when it’s clearly defined, consistently measured, and courageously lived. Eddie shares hard-won lessons from his own entrepreneurial journey, including what happens when you over-index on product at the expense of people, and why managers—not just executives—hold the keys to shaping day-to-day culture. He breaks down the three pillars of a thriving workplace—cohesion, clarity, and courage—and explains how even small shifts in language and leadership habits can lead to major gains in trust, performance, and morale. From failed product launches to culture comebacks, Eddie makes the case that great teams aren’t built by accident—they’re built with intention. Whether you’re leading a startup, a department, or just trying to show up better for your people, this episode will challenge you to get clear on what culture really means—and to lead with curiosity, transparency, and heart.
Key Timestamps:
(00:00) – Eddie's Early Life and Entrepreneurial Journey
(08:22) – Lessons from Failure: The Story of Eddie's Father
(14:50) – Balancing Product and Customer Focus
(20:15) – The Genesis of SKOR
(30:35) – The Role of Leaders and Managers in Organizational Success
(32:41) – The Importance of Clear and Relatable Assessments
(35:29) – Learning from Feedback and Evolving Leadership Strategies
(38:26) – The Impact of Transparency and Open Communication
(46:00) – Rapid Fire Questions
Key Topics Discussed:
Leadership Unlocked, Leadership Insights, Dusty Holcomb, Servant Leadership Principles, Self-Leadership Strategies, Growth Mindset in Leadership, Integrity and Leadership, Leadership Development Resources, Effective Leadership Habits, Empowering Leadership Techniques, Senior Executive Insights, Leadership Quotes and Reflections, Leadership Podcast, Executive Coaching, CEO Podcast, Business Leadership, Leadership Growth, Leadership Journey, Stories From Leaders, Leadership Tools, High-Performing Teams, Leadership Mindset, Decision Making, Personal Growth, Leadership Coaching, Organizational Leadership
Mentions:
Website: https://www.getskor.com/about
LinkedIn: https://www.linkedin.com/in/eddiegeller/
SKOR Culture Report: https://www.getskor.com/stateofculture
Never Split the Difference: Negotiating as if Your Life Depended on It by Chris Voss
The Great Game of Business by Jack Stack
More of Leadership Unlocked:
Check out our leadership development resources at https://arcqusgroup.com/
Contact me at dusty@arcqusgroup.com