Publish & Prosper Pain Point Solutions for Your Ecommerce Store
Aug 21, 2024
Entrepreneurs and e-commerce store owners will find valuable insights in tackling common challenges. The discussion covers the intricacies of sales tax compliance and offers practical solutions for navigating tax collection on platforms like WooCommerce and Wix. Shipping strategies are explored, emphasizing proactive customer communication and the importance of trackable shipments. Personal anecdotes highlight the frustrations of damaged deliveries, while tips for managing customer expectations underscore the need for clear communication in the e-commerce landscape.
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Use Apps for Sales Tax
- Use tax collection apps or plugins to handle sales tax, especially when selling direct to customers.
- This saves time and ensures compliance with state tax laws and nexus thresholds.
Always Use Trackable Shipping
- Offer only trackable shipping methods to customers to avoid lost orders and support issues.
- Trackable shipping protects both you and customers by providing clear shipment status.
Create Comprehensive FAQ Page
- Create an FAQ page to proactively answer common customer questions including shipping and refunds.
- Use FAQs to set expectations and explain your business choices to customers.