In this episode, Dr. Danny explores the critical role first impressions play in both summer camps and physical therapy practices. Drawing from a personal experience at a summer camp, he shares key lessons on making patients feel secure and welcomed from the moment they arrive at your clinic. Dr. Danny outlines actionable strategies to enhance first visits, including clear communication, acknowledging delays, and creating a warm atmosphere that encourages patient engagement. He emphasizes that a positive first impression, paired with ongoing thoughtful care, is essential for building patient loyalty and driving referrals.

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