Future Ready Leadership With Jacob Morgan

World's #1 Communication Expert: How To Be A Super Communicator & The Three Types Of Conversations To Improve Your Decision-Making | Charles Duhigg

8 snips
Apr 1, 2024
Join Charles Duhigg, Pulitzer Prize-winning author of “The Power of Habit,” as he delves into the world of effective communication. Discover the three types of conversations - practical, emotional, and social, and learn how to navigate them for deeper connections and improved decision-making. Explore the importance of tough conversations on DEI, the evolutionary power of communication, and techniques for mastering effective communication in leadership and conflict resolution.
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ANECDOTE

Mismatched Conversations

  • Charles Duhigg often came home from work upset, wanting emotional support from his wife.
  • His wife offered practical advice, leading to miscommunication and frustration.
INSIGHT

Types of Conversations

  • Every discussion comprises multiple conversations: practical, emotional, and social.
  • Miscommunication arises from mismatched conversation types.
ADVICE

Matching Principle

  • Match the other person's conversation type to connect effectively.
  • Super-communicators instinctively identify and match conversation types.
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