Revolutionaries of Wellbeing: Breaking Burnout Culture Episode 47: Case study - How NZTA Waka Kotahi tackles psychosocial safety
Nov 19, 2024
Shelley Easton and Ryan Young from NZTA Waka Kotahi share their insights on tackling psychosocial safety in the workplace. They discuss the adoption of the ISO 45003 framework, highlighting the importance of securing leadership commitment. The conversation delves into the innovations like 'Sense of Events' Speak Up channel and a dynamic Mental Health First Responder program. They emphasize the need for regular data collection and open communication to enhance employee well-being, offering practical takeaways for organizations aiming to improve psychosocial safety.
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ISO 45003 Enables Clear Risk Management
- Implementing ISO 45003 allowed Waka Kotahi to clearly define and manage psychosocial risks systematically.
- Psychological risk includes work organisation, social factors, traumatic events, and work environment hazards under their control.
Get Senior Buy-In and Build Teams
- Secure strong senior leader commitment to psychosocial safety to drive organizational focus.
- Form passionate, skilled working groups including high-risk area representatives for authentic risk info.
Engage Teams Continuously for Assessment
- Use working groups and business units to identify psychological threats and assess controls collaboratively.
- Regularly engage groups to update assessments and address emerging risks for continuous improvement.