In this episode, we dive deep into the world of changemaking withHeather Jerrehian, VP of Product Management at ServiceNow and author of Sail to Scale. Heather, who describes herself as a “hexagon” rather than a square peg in a round hole, embraces her multifaceted nature as a Catalyst. She shares insights on why Catalysts are vital for organizations to navigate today's accelerated pace of change and how, as a leader, she prefers paving new roads over following old paths.Heather's wisdom on articulating the value of Catalysts is both practical and powerful: don’t just say what you bring—show it. Building trust, leveraging empathy, and delivering quick wins are key. As a futurist, she identifies “360 mentoring” as a crucial trend Catalysts should watch—bridging generations to foster mutual learning and innovation.

Original music by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Lynz Floren⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.