In this episode of the HR Leaders podcast I'm joined by Joris Luijke, former Chief People Officer of Atlassian and Squarespace and Co-founder of the Employee Communications & Experience Platform Pyn. He shared his thoughts on Employee Experiences and Moments You Can't Afford to Miss!

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Episode highlights

00:00 - Introduction: Joris on automated support for managers

00:24 - Chris Rainey introduces Joris Luijke and the topics for the podcast

01:09 - Joris on his international background and professional journey

01:43 - The evolution of Joris' career from Atlassian to Pyn

04:09 - Discussing traditional manager training and its limitations

04:44 - The importance of timely support for managers in various scenarios

06:04 - Identifying key moments in employee journeys

07:59 - Manager enablement and its impact on team members

08:50 - Linking employee benefits and learning resources with Pyn

10:09 - The challenges of creating a custom employee experience manually

11:31 - The delayed adoption of automation in internal communication

12:33 - The increased need for targeted communication in remote and hybrid work

13:21 - Creating calmer organizations through automated support and reduced communication volume

14:32 - Targeting communication for multicultural awareness and inclusivity

15:33 - Impacting organizational culture through targeted communication

16:49 - Scaling culture in rapidly growing organizations

19:45 - Data integration in Pyn and its impact on employee journey

20:33 - Organizing moments that matter and creating employee journey maps

23:18 - The effectiveness of Pyn in employees' flow of work

24:23 - Demonstrating and measuring ROI with Pyn

26:46 - Joris' vision for the future of workplace support and employee confidence

About HR Leaders Podcast: Join Chris Rainey as he chats with the world's top Chief People Officers, CHRO’s and industry experts who share their experience, insights, lessons learned and how they are shaping the future of work for business and society.

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