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The Easemakers Podcast
Training frontline household staff with DEPN Consulting Founder Dwight Nero
Apr 30, 2024
Dwight Nero, Founder of DEPN Consulting, discusses the importance of training frontline household staff in the private service industry. Topics include the influence of military discipline on success, specialized training initiatives for housekeeping and house management, empowering staff through leadership, and retaining quality staff through global training programs.
27:53
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Quick takeaways
- Specialized training for line-level staff enhances skills and career advancement globally.
- Investing in training and development for line-level staff boosts service quality and team relationships.
Deep dives
Training Line-Level Private Service Staff
Focusing on training line-level private service staff is essential for their professional growth and the success of the private service industry. By providing specialized training programs for line-level staff globally, they can enhance their skills and advance in their careers. This approach aims to address the lack of training opportunities for those in entry-level positions and prepare them for future roles within the industry.
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