The Easemakers Podcast

Kristin Twiford & Mohamed Elzomor, Easemakers
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Dec 9, 2025 • 44min

Maintaining luxury ski homes with Co-founder and CEO of Engel & Völkers Gestalt Group Paul Benson

Owning a ski home comes with unexpected maintenance challenges — so what should you consider if you're tasked with managing a home in a town like Park City, UT?Paul Benson is the Co-founder and CEO of Engel & Völkers Gestalt Group, and he's watched Park City real estate evolve over the past 20 years. In this episode of the Easemakers Podcast, he shares the mistakes people make all too often with ski properties and how to avoid them. Tune in to hear about how the right inspections can save millions in repairs, the realities of living with wildlife and weather in a ski town, and the complexities of hiring household staff and vendors in high-cost neighborhoods. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Nov 25, 2025 • 45min

Easemakers 100: Celebrating the Easemakers Community with Jacco de Bruijn, Mohamed Elzomor, Kristin Twiford and Shelby Boudreau

To celebrate 100 episodes of the Easemakers Podcast, the Nines team turns the microphone around. Tune in to hear Kristin and Mohamed talk with Jacco de Bruijn and Shelby Boudreau about the founding story of Nines and Easemakers, the evolution of the Easemakers community, and their words of gratitude for the service hearts who make this community special.Thanks to everyone who's been a part of our first 100 episodes! Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Nov 11, 2025 • 37min

The importance of continuity for generational well-being with RayLign Founder & Managing Partner Greg Rogers and Business Administrator Molly Monahan Grunner

How can estate managers make a positive impact on family dynamics and well-being for the families they support?In this episode of the Easemakers Podcast, we talk about generational well-being, family dynamics, and continuity with the team from RayLign. Greg Rogers founded RayLign 20 years ago to bring alignment and support services to families across generations. For this conversation, he’s joined by Molly Grunner, who brings an estate management background to the RayLign team. Tune in to hear tips for building strong relationships with principals, anticipating what's around the corner, and creating redundancy and structure for long-term success and stability.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Oct 28, 2025 • 29min

Embracing the evolution of long careers in private service with Estate Manager Beth Langley

In private service, no two days are the same — and as time goes on, a role can change drastically.Beth Langley has worked with the same principals for two decades, and her role has continuously evolved over time. In this conversation, she shares her path from personal trainer to estate manager to fractional estate manager and remote personal assistant. Tune in to hear her tips for setting boundaries that set you up for success long-term, building long-lasting vendor relationships, and adapting as dynamics change.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Oct 14, 2025 • 38min

Protecting high-end homes and assets from storms, floods and hurricanes with Aon Private Risk Management President Jason Ott

NOAA, the National Oceanic and Atmospheric Administration, predicted an above-normal hurricane season for 2025, but so far, none of the Atlantic hurricanes that have formed this year have made landfall in the US. With another month to go, President of Aon Private Risk Management Jason Ott shares his advice for mitigating risk during hurricane season.Tune in to hear how to protect assets during floods, what everyone needs to know about building and maintaining coastal properties, and why estate managers should have an understanding of their principal’s insurance policies. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Sep 30, 2025 • 43min

Managing private islands with EVI Projects Director of Project Luciana Nijdam

What are the unique challenges of managing a private island? In a new episode of the Easemakers Podcast, Luciana Nijdam shares what estate managers and the families they support need to know about purchasing, developing and maintaining private islands. Tune in to hear how managing a private island differs from running a coastal property, tips for finding staff and vendors for remote locations, tips for training your team for when things (inevitably) go wrong, and more. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Sep 16, 2025 • 51min

Continuing education for luxury yacht and estate chefs with Chef Adrienne Gang

In 20 years serving on luxury yachts, Chef Adrienne Gang has learned every lesson the hard way, and now, she wants to create calmer waters for her peers. This October, Adrienne is launching a course with Florida International University called Luxury Culinary Operations: Yacht and Estate Logistics. In this episode of the Easemakers Podcast, she shares why continuing education has become her passion, and how chefs can benefit from special training designed for private service environments. Plus, in the lightning round, Adrienne shares a behind the scenes look at her experience on Bravo's Below Deck, as well as her experience volunteering her culinary skills to provide disaster relief with organizations like the Guy Fieri Foundation.Learn more and apply to the course here: https://hospitalityexed.fiu.edu/courses/luxury-culinary-operations-logistics-for-yachts-and-estates/Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Sep 2, 2025 • 39min

Guiding families through estate sales with the Christie's International Real Estate Group Trusts & Estates Division's Leslie Hirsch and Howard Morrel

Managing estate sales comes with a unique set of challenges, from complicated family dynamics to maintaining an empty property.In this conversation, co-founders of the Christie's International Real Estate Group Trusts & Estates Division Leslie Hirsch and Howard Morrel share their tips for estate managers tasked with seeing a property through an estate sale. Tune in to hear what you need to know about insurance and maintenance as a home sits through this process, documents and information to keep at your fingertips, repairs that can impact the value of a property, and what most commonly gets overlooked. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Aug 19, 2025 • 36min

Preparing for and preventing medical emergencies with Emergency Black Bag Founder & Medical Director Christopher Sidford

Are you taking all the right steps to prevent medical emergencies, and to ensure you're prepared in the worst case scenario?In this episode of the Easemakers Podcast, Emergency Black Bag Founder & Medical Director Christopher Sidford shares what every private service professional should know about medical emergencies, from what to have on-hand at every property to how to prepare your principals for a trip overseas. Tune in to hear his tips for basic preparedness, how to improve medical safety on remote properties, what to carry when you're traveling, and more.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Aug 5, 2025 • 34min

Building a network of trusted tradespeople with Fractional Estate Manager Rachel McGrath

A strong network of tradespeople and vendors serves as the key to Rachel McGrath's fractional estate management company, RK Estate Management. In this episode of the Easemakers Podcast, Rachel shares her tips for any private service professional looking to source, vet and work with high quality vendors. Tune in to hear her tips for finding new vendors, building strong relationships, and balancing 100+ vendors across multiple properties.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

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