
The Easemakers Podcast
Every estate manager has a story — and this is where you get to hear them. The Easemakers Podcast is made for people who are passionate about the art of private service. Tune in to learn from the best in the business, get tips and inspiration to fuel your career, and connect with people get it. The Easemakers Podcast is presented by Nines, household management software and services built to help discerning households and the people who support them live with ease.
Latest episodes

Apr 15, 2025 • 43min
Avoiding AI-driven cybercrime and protecting digital privacy in a changing landscape with BlackCloak Founder & CEO Dr. Chris Pierson
The cybersecurity landscape is changing rapidly with the increasing prevalence of AI-driven cybercrime. In this episode of the Easemakers Podcast, we talk about what private service professionals can do to minimize risk with Dr. Chris Pierson, CEO and Founder of the concierge cybersecurity and privacy platform BlackCloak. Tune in to learn about the link between digital security and physical security, how digital scams are evolving in the age of AI, and what you can do to take action. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Apr 1, 2025 • 36min
The value of range in estate management with Estate Manager, Consultant and Founder of Resonate Estate Management Steve Davis
Every private service professional has a unique path into the industry. For Steve Davis, a wide range of experiences — including a lifelong love of music — prepared him for a career in estate management.In this episode of the Easemakers Podcast, Steve shares how being an "expert generalist" has helped him succeed in private service. Tune in to hear stories of how a diverse background helps him in his role as an estate manager and consultant, his advice for working closely with specialists, and tips for learning on the job. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Mar 18, 2025 • 38min
The most common losses facing HNW homeowners and how to prevent them with PURE Insurance Chief Growth Officer Mark Galante and Head of Risk Management Jason Metzger
What are the most common losses facing high net worth homeowners, and what are they overlooking when it comes to prevention?In this conversation, PURE Insurance Chief Growth Officer Mark Galante and Head of Risk Management Jason Metzger dig into the data from 2024, uncovering the trends in homeowners’ claims and sharing practical tips for reducing risk.Tune in to hear tips for getting ahead of losses and preventative measures every estate manager should take in 2025. Note that this conversation was recorded in December 2024, so when Mark refers to "year to date" numbers, he is referring to 2024 data.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Mar 4, 2025 • 49min
The generational wealth transfer's impact on properties, family office staff and more with Parere Advisory's Janet Arzt and Skye Young
How do you navigate the changes that come with transferring wealth from one generation to another? What are the challenges and opportunities families have as G2+ starts to share properties and assets?In this conversation, Parere Advisory Founder and Managing Partner Janet Arzt and Managing Director Skye Young share the trends they see across family offices, as well as their advice for creating structure and systems to ease the transition. Tune in to hear what everyone should know about the next generation, how to keep growing families and ever-evolving teams on the same page, and tips for reducing key man risk and preserving historical knowledge. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Feb 18, 2025 • 40min
Organizing for smoother moves and transitions with project-based personal assistant Heather Swain
LA-based Easemaker Heather Swain has carved out a niche helping clients stay organized through any transition.In this episode of the Easemakers Podcast, Heather shares what she's learned from helping clients move, consolidate properties, and navigate moments of transformation. Tune in to hear her tips for helping principals stay organized in the midst of chaos. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Feb 4, 2025 • 26min
Surprising art discoveries, rare collections and tips for navigating the art market with Fine Art Advisor Ronald Varney
We've all heard stories of surprising art discoveries — jewelry found in desk drawers, vintage cars uncovered in barns — so what can we learn from these stories? How do you protect and preserve valuable assets and collections, and what should everyone in private service know about navigating the art market?Ronald Varney is a Fine Art Advisor with 25 years of experience in the international art market. In this conversation, he shares lessons learned from art and collectibles lost and found in storage, why the stories behind assets and collections need to be carefully preserved, and advice for anyone involved in managing collections, valuations, certificates of authenticity and more.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Jan 21, 2025 • 42min
From PA to secure lifestyle expert: Umbra International CEO Kate Bright on her path to invisible protection
At first glance, you might not expect Kate Bright to be a part of a security detail — which, she says, is exactly why she's right for the job.In this conversation, we talk with Kate about invisible protection, and how she made the move from personal assistant to secure lifestyle expert and Founder and CEO of Umbra International, a full-service security business that delivers recruitment, advisory and project management to private clients and family offices around the world.Tune in to hear about Kate's unique career path, why she's passionate about bringing more women into close protection roles, and the value of a security mindset for any private service professional. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Jan 7, 2025 • 29min
Soft skills and emotional intelligence in private service with Institute of Modern Butlers Chairman Steven Ferry
When emotions are running high, how do you turn things around, solve the problem, and provide the best possible service?In this episode of the Easemakers Podcast, Steven Ferry, Chairman of the Institute of Modern Butlers, shares how working on soft skills and emotional intelligence can help you better navigate tough situations with principals, staff, vendors, and anyone else you come across in your daily life. Steven became a butler in 1989, and since then, his career has evolved into hospitality and butler training. He’s written three books, including the British Butlers’ Bible, and teaches butlers and hospitality teams about proper standards – including the right attitude and approach, which is the heart of our conversation today. Tune in to hear his tips for anyone working in private service. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Dec 17, 2024 • 38min
[Special episode] Managing risk and assessing executive protection programs in times of uncertainty with Rescor Group Co-Founder & CEO Wayne DeCoste
Today, security is top of mind for high profile individuals and the people who support them. In the aftermath of the shooting that killed United Healthcare CEO Brian Thompson, Wayne DeCoste and his team at Rescor Group have had an influx of calls from people scrambling to improve their executive protection programs. Now, in a special episode of the Easemakers Podcast, Wayne shares his advice for anyone who’s concerned about safety and protective services – for both the short term and the long term. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Dec 10, 2024 • 25min
Bringing creative projects and estate brands to life with Jack Grayson
How do you bring a big creative vision to life, whether it's a logo and brand for an estate, a once-in-a-lifetime party, or an upgrade of simple service touches like napkins and platters? Jack Grayson started out as a photographer, then, quite by accident, found himself managing creative projects in high end estates. Now, he's sharing his secrets for getting creative in a new episode of the Easemakers Podcast.Tune in to hear how Jack turns a seemingly impossible vision into a reality, his tips for working with vendors and artisans, and his advice for estate managers tasked with managing creative projects.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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