Speaking of Psychology
Encore - How to have great conversations, with Charles Duhigg and Michael Yeomans, PhD
Aug 14, 2024
Join Charles Duhigg, author of 'Supercommunicators,' and conversation researcher Michael Yeomans, PhD, as they unravel the secrets to effective communication. Discover the traits of 'super communicators' and learn how to build rapport with new acquaintances. They discuss aligning conversation goals, especially during disagreements, and the influence of technology on modern dialogue. Plus, explore techniques for navigating challenging discussions and the vital role of emotional intelligence in forging deeper connections.
51:32
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Quick takeaways
- Effective communication thrives on recognizing and aligning the distinct goals of participants, whether practical, emotional, or social, to prevent misunderstandings.
- Building rapport with new acquaintances can be significantly enhanced by asking deeper, follow-up questions that encourage reciprocity and vulnerability.
Deep dives
Characteristics of Super Communicators
Super communicators possess a unique set of skills that enable them to connect deeply with others during conversations. They are adept at listening, showing genuine interest, and responding in ways that facilitate understanding. This ability often stems from their awareness of both their conversational goals and those of their partners, allowing them to navigate discussions effectively. Recognizing that these skills can be cultivated, anyone can strive to enhance their conversational abilities by practicing active listening and empathy.
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