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14min chapter
Encore - How to have great conversations, with Charles Duhigg and Michael Yeomans, PhD
Speaking of Psychology
Navigating Conversation Types and Goals
This chapter explores the importance of recognizing various types of conversations—practical, emotional, and social—and aligning goals for effective communication. It emphasizes how misalignment can cause frustration and highlights the significance of clarity and preparation in conversations. Additionally, the discussion addresses the impact of technology on communication dynamics, particularly among younger generations, and the evolution of conversational skills in digital contexts.
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