Paul Hadfield, CEO at TRNXN | Episode 160

My guest this week has been in the payments industry for 20 years and credits the lifespan of his prolific career to a small decision that was motivated by an empty gas tank. It all started in the basement of a dental office, at a startup ISO space with no windows, and an inclination that maybe this wasn’t such a good idea. But he needed enough gas to get to where he was going next, so he decided to give it a chance and the rest is history. 

TRNXN Company CEO Paul Hadfield has made it his charge to modernize payments for his clients and provide them with a “project design” that optimizes their potential and maximizes their revenue. According to him, “the point-of-sale is really the central nervous system of any business. It can manage and connect every single moving part of your company.” 

For those of you who may not know, TRNXN is a modern transaction company that designs, implements, and supports custom payment solutions for the retail and restaurant verticals. It is Paul’s belief that in order to build successful ISOs and profitable payments companies today, you have to leverage technology and service. With this intention in mind, TRNXN Company “helps ISOs modernize their business by helping them modernize their client’s business.”

What’s their business model? According to Paul, they’re not just payment providers but rather small business consultants. “Anything that has to do with a financial transaction, we are involving ourselves with and trying to make that process easier or less expensive for the business – or more expensive but with a strategy that drives more sales.”

Tune in this week to hear Paul talk about TRNXN Company – A business with “no exit plan” that he intends to run for the rest of his life and represents “a combination of everything he has learned in the industry coming to a head.” We also talk about what payments looks like for the retail and hospitality industry over the next 2 to 3 years, including everything from a spike in QR code implementation, to the astronomical margins on the current delivery model, and how long it will take crypto to make it into the restaurant space. Don’t miss it!