In the past, if you had difficulty thriving in a traditional school, your parents travelled a lot, or you were a child actor, you had the option to study online. Post-Covid, that approach is growing in popularity. 

On this week’s episode of The Mind Tools L&D Podcast, Ross and Nahdia are joined by Cambridge Assessment’s Matt James to hear his insights into online education. We discuss: 

• Techniques for engaging children in online learning 

• Building social connection and managing wellbeing online 

• How lessons from online schools apply to workplace learning. 

In ‘What I Learnt This Week’, Ross discussed the impact that an AI assistant had on the performance of customer service reps: https://www.npr.org/sections/money/2023/05/02/1172791281/this-company-adopted-ai-heres-what-happened-to-its-human-workers 

Looking for help creating engaging digital learning for your workplace? Mind Tools can help. Contact custom@mindtools.com.  

Connect with our speakers  

If you'd like to share your thoughts on this episode, connect with our speakers: 

Ross Garner  

Nahdia Khan 

Matt James