Your Work Friends | Fresh Insights on the Now and Next of Work More Human: How the Power of AI Can Transform the Way You Lead with Jacqueline Carter
AI isn't replacing leaders.
But it is revealing what kind of leader you really are.
In this powerful conversation, we sit down with Jacqueline Carter—author, of "More Human" researcher, and senior partner at Potential Project—to unpack what it actually means to be a more human leader in the age of AI.
We dive into:
✅ The 3 skills every modern leader needs (and why only 16% are ready)
✅ How AI can amplify—not replace—your awareness, wisdom, and compassion
✅ The surprising ways tech is quietly eroding trust, connection, and decision-making
✅ What leaders can actually do to stay in the driver’s seat
✅ And why people still crave messy, imperfect humans over perfect algorithms
Whether you're in HR or leading a function, this episode is your practical guide to leading with humanity and harnessing technology—before the culture gets away from you.
🔗 Bonus: Jacqueline drops a chilling story about a deepfake scam that almost cost one exec millions. Yes, really.
Tune in if you want to build future-ready leadership that your team actually trusts.
About Jacqueline:
Jacqueline is a Senior Partner and Director of North America at Potential Project. She is a leadership development and corporate culture expert who helps global companies create a more human world of work.
Jacqueline is co-author of the most recent book, More Human: How the Power of AI Can Transform the Way You Lead (Harvard Business Review Press, 2025), Compassionate Leadership: How to Do Hard Things in a Human Way (Harvard Business Review, 2022). She also co-authored The Mind of the Leader: How to Lead Yourself, Your People, and Your Organization for Extraordinary Results (Harvard Business Review, 2018) and One Second Ahead: Enhance Your Performance at Work with Mindfulness(Palgrave Macmillian, 2015). Jacqueline is known as an inspiring, dynamic and energizing speaker with a focus on highly engaging, creative, and impactful experiences. In addition, she writes for leading publications such as Harvard Business Review, Forbes, Americ
Disclaimer: This podcast is for informational purposes only and should not be considered professional advice. We are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast. The views expressed in this podcast may not be those of the host or the management.
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