Today's guest is Tej Hemantharaj, Director, Technical Practice Lead at Fujitsu North America. Fujitsu North America understands that power comes from information, and your ability to optimize and manage it. They offer an extensive portfolio of business technology services, cloud services, computing platforms and industry solutions for sectors such as retail, manufacturing, healthcare, government, education and financial services. Fujitsu offer a range of support plans that allow you to choose the plan that best meets your business and financial needs.

Tej is responsible for the technical vision and direction of the ServiceNow practice at Fujitsu North America. He leads a team of SMEs and oversee the design and architectural aspects of ServiceNow implementations, set and ensure good practices and advocate for innovation. Tej has over 12 years of experience in ServiceNow, specializing in IT Operations Management, Asset Management, Customer Service Management, Service Portfolio Management, Automated Test Framework, Service Portal and ITSM and many more implementations.

In today's episode, Tej will discuss:

His background and overview of his work with Fujitsu,

How Fujitsu transforms with Kozuchi AI and promotes diverse solutions,

Impacting manufacturing, public sector, utilities & supply chain with AI,

Challenges in data quality, realistic expectations, cultural adoption and roadmaps,

Seeking talent in Machine Learning, especially vision and text,

Offering growth, innovation and sustainability missions