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Hospitality Daily Podcast

The Business of Better Sleep: Hilton's Wellness Leader Shares Her Strategies

Mar 14, 2025
01:00:45

Today is World Sleep Day, and we're diving deep into the business and science of sleep and wellness by re-broadcasting a special event hertelier co-founders Emily Goldfischer and Nancy Mendelson hosted this week with Amanda Al-Masri, VP of Wellness at Hilton, and Emilie Hoyt, CEO of Lather. In this episode, you'll hear them discuss the importance of sleep in hospitality, how hotels create optimal sleep environments, and share their best tips for achieving better sleep.

In this, we cover:

  • (00:00) World Sleep Day & The Importance of Sleep
  • (02:35) Why People Sleep Better in Hotels
  • (03:48) Hilton’s Approach to Enhancing Sleep
  • (06:00) Creating Amenity Experiences
  • (10:00) Showers and Sleep Guest Satisfaction
  • (17:00) Optimal Room Temperature & Bedding
  • (25:00) The Truth About Pillow Menus
  • (31:00) Managing Sensitivity with Scents
  • (36:00) Bathing Rituals and Sleep Science
  • (39:00) Pros and Cons of Signature Hotel Scents
  • (49:00) Sleep Routines & Tips

Read the recap of this event here on hertelier

A few more resources:

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

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