194. Lessons from the Post Office scandal

The Post Office scandal led to 900 wrongful convictions and four suicides.

It is now known as the worst miscarriage of justice in British history.

It happened because Post Office leadership did not know how to deal with glitchy software.

In this episode, you’ll learn how not to repeat their mistakes.

Listen to learn:

• What happened during the UK Post Office scandal
• The biggest wrong assumption Post Office management made
• The role of the board and company advisors: what should they have done?
• What to expect when buying software services: either as a government or a founder

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