Turning Intimidation into Innovation: An AI+HI Case Study

Moving from initial fear and curiosity to leading an AI-powered HR transformation, Trisha Farrow, vice president of people at cybersecurity firm Arctic Wolf, shares how she turned challenges into opportunities. She discusses the pivotal role of SHRM's AI+HI Specialty Credential in building her expertise and helping her become a more human-centered leader — which in turn encouraged her to spearhead the development of an AI-driven HR chatbot at her company to enhance efficiency.

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