Six Pixels of Separation Podcast

SPOS #956 – Ravin Jesuthasan On The Future Of Work

Nov 3, 2024
Ravin Jesuthasan, a global thought leader and Senior Partner at Mercer, discusses the evolving landscape of work. He highlights the urgent need to shift from traditional job roles to skills-based models, stressing that skills are now the new currency of work. Jesuthasan shares insights on how AI is revolutionizing industries like healthcare and finance, while emphasizing the importance of continuous re-skilling. He also explores the changing work culture, advocating for empathetic leadership and the prioritization of transferable skills in a post-pandemic world.
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ANECDOTE

AI in Healthcare

  • Ravin Jesuthasan shared how AI is transforming healthcare by enabling chatbots to engage with patients and flag issues to practitioners.
  • This reduces costs and improves outcomes compared to traditional triage models.
ANECDOTE

AI in Finance

  • In financial services, AI is used to process documents and execute transactions, cutting cycle time by over 50%.
  • This lets senior staff focus on customer interaction rather than tedious processes.
INSIGHT

Human vs. AI Skills

  • Generative AI excels at high-skill, repetitive tasks.
  • Humans should focus on non-repetitive skills to stay relevant in the evolving job market.
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