What an AI-powered finance function of the future looks like
Jan 16, 2025
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In this engaging conversation, Sarah Friar, CFO of OpenAI and former leader at Salesforce and Square, discusses the transformative power of AI in finance. She highlights how generative AI enhances efficiency and decision-making, revolutionizing finance functions. Sarah emphasizes the evolution of skill sets needed in the finance world and the importance of community in fostering trust. Additionally, she shares insights on empowering women entrepreneurs through authentic storytelling and discusses career advice rooted in networking and personal growth.
Generative AI enhances finance functions by automating repetitive tasks, enabling professionals to focus on strategic insights that drive business growth.
The future of finance emphasizes a shift from traditional accounting roles to proactive, insight-driven positions that contribute to overall business success.
Deep dives
Transforming Finance with AI
Generative AI significantly enhances the finance function by improving efficiency and accuracy in various tasks. For instance, innovative techniques allow finance teams to automate repetitive tasks and unify data seamlessly, such as the use of ChatGPT to code accounts payable invoices, which shortens the closing process. Hackathons conducted at OpenAI encouraged the identification of areas where AI could streamline processes, highlighted by the creation of a custom investor relations GPT that manages extensive due diligence inquiries within seconds, drastically reducing processing time. This transformation enables finance professionals to shift away from traditional number-crunching roles, allowing them to provide deeper business insights and evolve into strategic partners.
The Future of Finance Functions
The expected future of finance departments emphasizes a transition from historical accounting practices to proactive, insight-driven roles. The shift aims to eliminate time spent on backward-looking tasks in favor of innovative, forward-thinking strategies that enhance business growth. The hope is that finance teams will become centers for business insights, leveraging AI to minimize rote tasks so they can focus on strategic actions that drive company objectives. This evolution reflects a desire for finance professionals to proactively contribute to the overall success and agility of businesses rather than merely maintaining historical records.
AI's Role in Community and Democracy
AI has the potential to strengthen community ties and enhance democratic processes by fostering better communication and personalized interactions. Projects like the implementation of AI to reduce harmful communication on platforms highlight how technology can promote kindness and understanding within communities. Moreover, AI can support small businesses—especially those led by women and non-binary individuals—by providing resources for marketing and operational guidance, thereby driving community economic growth. Good governance can also benefit from AI, as demonstrated by states utilizing it to improve accessibility and personalization in serving their constituents, ultimately enriching democracy at the grassroots level.
In this bonus episode of Inside the Strategy Room, we feature an interview with OpenAI CFO Sarah Friar from the At the Edge podcast. Sarah joined our senior partner, Lareina Yee, to discuss how to lead through this era of intense technological change and what it means for the future of the finance function and business leadership.
Our At the Edge podcast features conversations with creative leaders and pioneers who demystify cutting-edge technologies and share strategies for companies to capture big opportunities.