When Government Knows What You Need Before You Do

What will it be like to apply for permits, pay taxes, and more when governments embrace artificial intelligence and everyone has a secure digital ID? BCG’s Miguel Carrasco imagines a future where the government moves beyond the traditional brick-and-mortar to bespoke digital assistants that anticipate and streamline everything you need. This could eliminate chronic complaints about government services—that they are slow and cumbersome and don’t facilitate business development. But Miguel also warns that these advantages also come with risk: governments will need to be ever more focused on cybersecurity. 

 

 

Learn More: 

Miguel Carrasco: https://on.bcg.com/4duhPjF  

Digital Government: https://on.bcg.com/3XL48XI 

GenAI: The Trust Multiplier for Government: https://on.bcg.com/4f37mwP 

GenAI on GenAI: https://lnk.to/bcg-genai-on-genai-series-link04

CEO Digest: https://lnk.to/ceo-digest-general-series-link04

CEO Moments of Truth: https://on.bcg.com/ITMoT  

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