Elevate with Robert Glazer Joe Hirsch On Giving World-Class Feedback
Dec 9, 2025
Joe Hirsch, an award-winning educator and the creator of the FEEDFORWARD™ framework, discusses the transformative power of feedback cultures. He explains psychological barriers to receiving feedback and emphasizes the importance of candor and care. Joe introduces the FeedForward approach, focusing on partnership and future growth rather than past criticism. He shares practical strategies for giving and receiving feedback, including the R.A.P. model, and encourages leaders to foster a culture of open, frequent feedback to drive improvement.
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Turning Point In A Classroom
- Joe Hirsch describes how he resisted feedback and nearly lost a job before being asked, "Who do you want to be?".
- That question started his shift from defensiveness to curiosity and growth.
Feedback Is Too Often 'To' Not 'For'
- Feedback often fails because we model bad examples and treat feedback as something done to someone, not for them.
- That framing creates judgment and defensiveness instead of growth and partnership.
State Why You Care
- Make your caring explicit when you give feedback by explaining why it matters for the person and the team.
- State the impact and intention so the receiver knows you're on their side and not just criticizing.
