Nikonomics - The Economics of Small Business

145 - AI Is Your New Employee: A Framework for Business Owners with Austin Gray

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Apr 7, 2025
Austin Gray, an entrepreneur leveraging AI to enhance business operations, shares captivating insights on integrating AI into small businesses. He discusses how AI can function as a new employee, streamlining processes and improving productivity. Gray provides real-world examples of using chatbots for customer service and automating sales pipelines. He emphasizes the importance of creating Standard Operating Procedures (SOPs) and shows how to document business processes effectively, making AI a transformative tool for entrepreneurs.
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ADVICE

Train AI Daily

  • Spend time training AI, especially ChatGPT, daily.
  • Coach it on specific expertise and refine its outputs.
INSIGHT

AI Inflection Point

  • There's an inflection point where AI will become essential for business.
  • Early AI adopters who learn its usage will have a significant advantage.
ANECDOTE

$30 Million Manufacturing Company Uses AI

  • Nik Hawks tweeted about real-world AI applications in business and got many responses.
  • One response was from a $30 million manufacturing company owner using AI for automation.
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