Kareem Moursy and Mohamed Allam return to share how they built and trained a cold calling team of 60+ agents that consistently produces real estate deals. They break down the hiring process, the systems for auditing and coaching, and why tonality and mirroring matter just as much as data. You’ll also hear how they adapt to challenges like iOS call screening while keeping ROI strong.

KEY TALKING POINTS:

0:00 - Building A Call Center & Focusing On Quality Of The Caller

5:49 - Managing 60 Callers

8:27 - The Lifecycle Of A Lead

10:43 - The Metrics Of Their Callers & Different Types Of Dialers

13:52 - The Screening Feature In The New iOS

17:32 - Good Management

21:08 - Outro

LINKS:

Instagram: Nedialo

https://www.instagram.com/nedialoo/

Website: Nedialo

http://www.nedialo.com/

Instagram: David Lecko

https://www.instagram.com/dlecko

Website: DealMachine

https://www.dealmachine.com/pod

Instagram: Ryan Haywood

https://www.instagram.com/heritage_home_investments

Website: Heritage Home Investments

https://www.heritagehomeinvestments.com/

409: The Secrets To Building A Top-Notch Cold Calling Team