Unlocking customer service's strategic potential with AI

This week on The Ticket podcast, Intercom’s Senior Director of Human Support Bobby Stapleton and Director of Customer Support Operations Anthony Lopez unpack how customer support leaders can confidently guide their teams into this new strategic future being driven by AI.

Watch this episode on YouTube: https://www.youtube.com/watch?v=nAHX07s8eDU

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https://www.linkedin.com/in/anlopezm/

https://www.linkedin.com/in/bobbystapleton/

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Learn more about Fin AI Copilot: https://www.intercom.com/support-for-agents/ai-copilot

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