Heather Younger on Cultivating Employee Loyalty

In this episode of SHRM’s All Things Work podcast, Tony Lee is joined by Heather Younger. Heather is an author and motivational speaker who works to help employers understand the connection between their employees’ loyalty and their ability to achieve big picture goals. Tony and Heather discuss cultivating employee loyalty as an approach available to companies to guard against turnover and economy-wide talent shortages. Heather also shares her perspectives on how companies can hire managers that actually encourage loyalty among their employees and the role of emotions in shaping employees’ allegiance.

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