Barrett, an expert in trust, discusses the seven attributes of trust using the BRAVING acronym. Topics include boundaries, reliability, accountability, vault, integrity, nonjudgment, and generosity. The conversation delves into personal experiences and hacks for cultivating trust in leadership and life.
Setting clear boundaries enhances relationships and avoids misunderstandings.
Reliability links to accountability and trust by fulfilling promises amid various demands.
Accepting responsibility, learning from mistakes, and valuing growth foster accountability.
Confidentiality and respect for privacy are essential in building trust through the vault attribute.
Deep dives
Boundaries: Setting Clear Limits and Respect
Setting boundaries involves making it clear what is acceptable and not acceptable, outlining what is okay and not okay, and addressing areas for growth. The importance of clarifying boundaries was highlighted through a story where explicit communication about what is acceptable and not okay positively impacted relationships and avoided misunderstandings, emphasizing the significance of delineating boundaries.
Reliability: Consistently Delivering on Commitments
Reliability entails staying mindful of priorities and constraints, avoid overcommitting, and fulfilling promises while balancing various demands. The challenge of maintaining reliability was discussed, showcasing moments where individuals struggled with reliability due to workload pressures or emotional reactions, bridging the connection between accountability, dependability, and trust.
Accountability: Taking Ownership of Mistakes and Making Amends
Accountability involves acknowledging errors, apologizing sincerely, and taking steps to rectify any harm caused. The episode delved into personal experiences of accepting responsibility, fostering a culture where individuals learn from missteps, highlight the importance of humility, and valuing learning and growth over perfection.
Vault: Respectful Handling of Confidential Information
Vault focuses on safeguarding confidential information and refraining from sharing personal experiences or data without consent. The discussion emphasized the importance of confidentiality in relationships, showcasing the dual nature of confidentiality where both sharing personal details and respecting others' privacy are essential components of trust-building.
Integrity: Upholding Courage and Values
Integrity pertains to prioritizing ethical decisions over convenience, embracing courage, and practicing core values consistently. The episode explored the significance of making principled choices, navigating challenges where aligning actions with values and choosing the harder right over the easier wrong were highlighted as integral aspects of integrity.
Non-Judgment: Fostering Open Communication Without Criticism
Non-judgment involves creating an environment where individuals can express feelings and needs without fear of criticism. Reflecting on personal interactions, the speakers discussed the importance of facilitating open dialogues free from judgment, demonstrating vulnerability, and embracing curiosity to understand and respect differing perspectives.
Generosity: Extending Positive Assumptions and Goodwill
Generosity encompasses assuming positive intent, extending grace, and understanding others' perspectives through a lens of compassion. The episode touched upon the challenges of assuming positive intentions in the face of adversity, highlighting the necessity of maintaining healthy boundaries and cultivating curiosity to support generous interpretations in interactions.
Applying Braving Elements in Practice
The podcast shed light on the application of the braving acronym in real-life scenarios, emphasizing the complexities and nuances encountered when integrating boundaries, reliability, accountability, vault, integrity, non-judgment, and generosity into personal and professional relationships. The speakers reflected on their experiences, challenges, and learnings, guiding listeners on the journey of building trust and fostering authentic connections.
Barrett is back to talk more about trust and how we approach it at our company. We call it BRAVING trust — BRAVING is the acronym we use for the seven attributes of trust. And in Part 2 of this two-part series, we really dig into the core elements of BRAVING: boundaries, reliability, accountability, vault, integrity, nonjudgment, and generosity. We talk frankly about awareness, experiences, and hacks that we have found to be helpful in cultivating trust, and we get really personal about how all of these BRAVING elements show up in our own lives and leadership.
