

473 - How To Retain Clients For Life with Luke Carlson
Jul 24, 2024
In this discussion, Luke Carlson, CEO of Discover Strength and a client retention expert, shares valuable insights on how to keep clients coming back for life. He emphasizes that focusing on client retention can rapidly boost profitability for strength studios. The conversation covers creating engaging customer experiences, understanding why clients leave, and the cost-effectiveness of maintaining existing clients versus acquiring new ones. Luke also details essential strategies and software tools that can streamline member retention and drive business growth.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Intro
00:00 • 4min
Mastering Client Retention
03:44 • 9min
Strategies for Client Retention in Fitness
12:25 • 33min
The Power of Consistency in Client Retention
45:36 • 4min
Mastering Client Retention in High-Intensity Training
49:22 • 7min
Empowering Client Retention Strategies for Business Growth
56:32 • 3min
Utilizing Software Tools for Client Retention and Lead Generation
59:17 • 3min