High Intensity Business

473 - How To Retain Clients For Life with Luke Carlson

Jul 24, 2024
In this discussion, Luke Carlson, CEO of Discover Strength and a client retention expert, shares valuable insights on how to keep clients coming back for life. He emphasizes that focusing on client retention can rapidly boost profitability for strength studios. The conversation covers creating engaging customer experiences, understanding why clients leave, and the cost-effectiveness of maintaining existing clients versus acquiring new ones. Luke also details essential strategies and software tools that can streamline member retention and drive business growth.
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