

Structures and tools for effective remote teams with Blake Irvin from SumUp
6 snips Jan 30, 2025
Blake Irvin, Observability Engineering Lead at SumUp, shares valuable insights on thriving in remote work environments. He discusses balancing deep work with meaningful collaboration and the importance of communication clarity. With tools like Honeycomb and Tuple, Blake emphasizes reducing friction in team interactions. He also highlights strategies for protecting focus time and fostering connections within teams. His approach transforms remote dynamics, ensuring that both individual productivity and team spirit flourish in a distributed setup.
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Manage Communication Urgency Thoughtfully
- Consider the urgency before sending messages to respect others' focus and reduce interruptions.
- Schedule non-urgent communications at natural breaks to protect deep work states.
Makers vs. Managers Schedule
- Maker schedules need long, uninterrupted blocks of time for deep work and complex problem-solving.
- Manager schedules tolerate more interruptions as their work is broadly communicative rather than deeply focused.
Choose Sync or Async Wisely
- Use synchronous collaboration when quick, iterative feedback is critical.
- Asynchronous communication is better for status updates and low urgency decisions.