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The Modern Manager

269: How Managers Can Improve Their Communication Skills Using AI Technology

Aug 22, 2023
Executive coach Helen Dayen discusses how AI tools like ChatGPT can help managers improve their communication skills. Topics include crafting better prompts, using AI for actual conversations, and leveraging its features for strategic thinking. The podcast explores the benefits and limitations of AI technology, emphasizing the importance of understanding context and building relationships that cannot be replaced by AI.
30:09

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • AI tools can enhance communication skills by helping managers craft prompts and improve strategic thinking and decision-making.
  • AI tools can assist managers in tailoring their communication to different audiences and bridge gaps in understanding within teams.

Deep dives

Using AI Tools for Better Communication

AI tools like ChatGPT can be used to enhance communication skills for managers. By utilizing AI, managers can craft prompts to receive appropriate responses and improve their own strategic thinking and decision-making abilities. One way AI tools can be effective is elevating effective communication skills by helping leaders tailor their message to different audiences. For example, a leader can use the AI to frame their communication from the perspective of someone with a different background, ensuring a more effective understanding. AI tools can also be valuable in decision-making processes, prompting managers to consider alternative viewpoints and play devil's advocate. By using AI in these ways, managers can enhance their communication and decision-making capabilities.

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