
I Hate It Here
S8 E5: The Certainty Gap: Why Employees Feel Like They're Working Blindfolded with Kat Kibben
This should come as no surprise anymore, but your employees aren’t just asking for certainty these days, they’re BEGGING for it!
And yet, most workplaces still operate like a Magic 8 Ball: "Ask again later," "Outlook not so good," and my personal favorite, "Cannot predict now." Cool, cool.
So why do we keep acting shocked when people quit over unclear expectations, bad leadership, and the soul-crushing weight of "figure it out yourself" culture?
Joining me today is Kat Kibben, recruiting expert and professional truth-teller, to drag the leadership myths we’re all tired of and drop some real talk on how to actually make work WORK for people!
We’re breaking down why humans would rather deal with a known disaster than unknown chaos, how bad managers create generational trauma in the workplace, and the one thing leaders always get wrong about certainty.
Lots of gems in here, so buckle up!
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0:03:51 - One Truth About Work Kat Wishes More Leaders Understood
0:05:05 - Why Do Humans Crave Certainty So Much?
0:08:25 - How Leaders Can Make Employees Feel Safe
0:19:43 - Why Not Every Good Employee Needs to Be a Manager
0:24:38 - What Does Creativing Clarity Actually Look Like?
0:31:58 - How Good or Bad Communication Shapes Teams Over Time
0:38:34 - Bouncing Back From a Toxic Boss/Environment
0:46:13 - One Thing Leaders Often Get Wrong About Providing Certainty
0:49:33 - One Message Leaders Should Repeat to Their Teams During Uncertain Times
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LinkedIn: https://www.linkedin.com/in/katrinakibben/
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