From denim icons to malfunctioning ovens, Kathy Collins has seen it all. The CRO of Frontdoor Inc. sits down with us to talk about building brands that stick, why creativity still drives revenue, and how to break out of the home warranty echo chamber. She walks us through the Warentina campaign with Rachel Dratch, lessons from her days at H&R Block and Lee Jeans, and that one time she flew on a private jet with Bill Gates and Steve Jobs.