The Higher Ed Geek Podcast Episode #313: Why Your Institution Needs to Elevate Its Digital Student Experience
Most students aren’t dropping out because they’re disengaged—they’re falling behind because your tech isn’t meeting their needs. In this energizing episode, Dustin chats with Shana Holman, Head of Strategic Engagement and Alliances at Pathify, about the results of Pathify’s 2025 Student Digital Experience Survey. They unpack why digital friction is far more than an IT problem—it's a barrier to academic success, mental health, and student belonging.
From the mounting demand for unified platforms to the hidden equity issues plaguing your tech stack, this episode makes a compelling case for why the student experience must be reimagined—and what institutions can do today to make real progress.
Guest Name: Shana Holman, Head of Strategic Engagements & Alliances, Pathify
Guest Social: LinkedIn
Guest Bio: As Pathify’s Head of Strategic Engagement and Alliances, Shana Holman partners with university leadership teams and Pathify’s customer advisory board to navigate the complex challenges facing higher education today.
With extensive experience in both higher education and EdTech partnerships, she brings practical insights on how universities can leverage integrated technology solutions to create more connected campus experiences while maximizing their existing technology investments.
Shana lives in Denver, Colorado and enjoys the Colorado mountains with her family and 2 yellow labradors. She is also a parent to two students navigating higher education.
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Connect With Our Host:
Dustin Ramsdell
https://www.linkedin.com/in/dustinramsdell/
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