Josh Fuller, CEO of Fuller’s Collision Group, dives into family business insights alongside Michelle Fuller, a seasoned financial expert. They discuss the unique dynamics of having a spouse as a trusted business advisor, highlighting collaboration and shared decision-making. The Fullers share their journey of balancing tradition with innovation in a century-old auto repair business. They also tackle the intricacies of merging personal and professional roles while stressing the importance of strategic planning and value acceleration for sustainable growth.
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question_answer ANECDOTE
A 110-Year Auto Family Legacy
Fuller Collision Group is a fourth-generation family business founded in 1914 and evolved across towing, collision, and ADAS services.
Josh describes diversifying into calibrations and serving 70+ shops as technology advanced in vehicles.
insights INSIGHT
People And Community Drove Longevity
Fuller attributes longevity to community focus, people-first values, and consistent service across generations.
The family legacy reinforced trust and long-term customer relationships that sustained growth.
question_answer ANECDOTE
From Towing Nights To Customer Care
Josh recounts operating the 24/7 towing business and Michelle riding in the flatbed during early days.
Those hands-on experiences helped them provide start-to-finish service after accidents.
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According to the 2024 National State of Owner Readiness, the fourth most trusted advisor is actually a spouse. In this episode, Scott Snider dives deep into this topic with Josh Fuller, CEO of Fuller’s Collision Group, and Michelle Fuller, CIMA®, CETF®, CEPA® at Growth Accelerated who navigate this dynamic on a daily basis. Tune in to find out if it's possible for your spouse to be your most trusted advisor.
Want to learn more? Go to: https://linktr.ee/theexitplanninginstitute
Connect with Scott: https://www.linkedin.com/in/scott-snider-epi/
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Scott Snider is the President of the Exit Planning Institute (EPI) and the Operating Partner of Snider Premier Growth, a small family investment company. At EPI, Scott is responsible for the strategic direction of the organization along with overseeing the company’s operations and chapter development. Since joining EPI, Scott has expanded the organization regionally, nationally, and globally, providing a transformational educational experience to advisors from all specialties across the globe.
Scott Snider is a nationally recognized industry leader, growth specialist, and lifetime entrepreneur. Two of Snider’s biggest talents: market penetration and rapid growth strategies. As the operational and strategic leader of EPI, Snider thrives on helping advisors learn how to educate clients, achieve market distinction, and deliver real results.