Relationships at Work - a trust-driven leadership podcast How Leaders Earn (or Erode) Reputation with Their Teams
This is part 3 of a 4-part series on reputation management with Charlotte Otter, author of We Need New Leaders. Each episode explores a different theme—clarity, self-awareness, team dynamics, and workplace culture.
Reputation isn’t built behind closed doors—it’s forged in everyday moments with your team. In this episode, Charlotte Otter shares how leaders gain or lose trust through their behavior, and how a bad reputation can create a fear-based culture that kills innovation. Together with Russel Lolacher, she breaks down how psychological safety, vulnerability, and honest feedback are essential for leadership success.
✅ How fear damages culture
✅ Why vulnerability is key to recovery
✅ Leading with consistency and empathy
✅ What your team actually remembers
And connect with me for more great content!