SPECIAL EPISODE: Vijay Tella, CEO of unicorn Workato, launches his book "The New Automation Mindset" here on the podcast
Aug 29, 2023
35:42
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Vijay Tella, CEO of Workato and author of 'The New Automation Mindset', discusses his background in enterprise software, the importance of automation and AI, and the power of embracing change with a growth mindset. He explores the concept of the new automation mindset and how it can transform organizations. The podcast also highlights the role of generative AI in Workato's products and provides career advice for recent graduates.
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Quick takeaways
The integration of apps and digital brains like LLMs revolutionizes automation and decision-making processes.
The democratization of automation empowers individuals and teams to reimagine and transform their work, leveraging the power of AI and automation to improve productivity, make better decisions, and create new roles.
Deep dives
Opportunities and Challenges of Orchestration
Orchestrating people, processes, technologies, and digital brains (LLMs) presents a new challenge. The integration of apps and digital brains like LLMs revolutionizes automation and decision-making processes. The potential to apply LLMs in various scenarios, from exceptions handling in invoice processing to customer insights, is enormous. The combination of apps and LLMs allows for a broader system-level view of how businesses function, enabling smarter execution and transforming the level of corporate intelligence.
The New Automation Mindset
The new automation mindset is not entirely new, but rather an extension of the transformative approach embraced by companies like FedEx, Amazon, and Netflix. This mindset involves understanding market dynamics, making significant changes, and engaging the entire organization. What is new, however, is that with AI and automation technologies, this mindset can be adopted by anyone. The democratization of automation empowers individuals and teams to reimagine and transform their work, leveraging the power of AI and automation to improve productivity, make better decisions, and create new roles.
Rethinking Automation and AI
Automation and AI should not be limited to simply replacing manual tasks. Instead, they should focus on embracing change and driving innovation within organizations. True automation is about transforming business processes and reimagining how work is done, rather than replicating existing processes. By taking a broader view of the business landscape and anticipating future trends, leaders can leverage AI to automate a wider range of scenarios, including exceptions handling, and create new opportunities for growth and value generation.
The Future of Work and Human Potential
As automation and AI become more prevalent, the nature of work will undoubtedly change, leading to job disruptions and transformations. However, this also presents an opportunity for individuals to engage in new, more meaningful roles. The integration of AI and automation, like LLMs, can enhance human capabilities and intelligence, making individuals and teams smarter and more efficient. The potential for personal growth, new career paths, and collective achievements is significant, as AI and automation enable individuals to focus on higher-level tasks and creative problem-solving, while minimizing mundane work.
Vijay Tella is an enterprise software legend having founded unicorn and Cloud100 company Workato nearly a decade ago after an amazing run as the founding SVP of Engineering at TIBCO and CEO of Qik which was acquired by Skype.
Vijay is a visionary leader who has raised more than $400M and built a team of nearly 1,000 employees. Workato is a leader in the fast-growing enterprise automation space and the company's customer list reads like the Wall Street Journal including organizations like Adobe, Atlassian, Coca-Cola, and Walmart to name a few.
Vijay's latest achievement is his book The New Automation Mindset - launching today on this podcast - in which he and his co-authors put the current generative AI euphoria into historical context and provide timely insights and case studies.
Thanks to great former guest Carter Busse, Workato CIO, for the intro to Vijay.
Listen and learn...
How Vijay got his start as a "digital plumber" at TIBCO and Oracle
What Vijay learned about enterprise software delivering a consumer app at Qik
How modern tools democratize access to automating work
Vijay's advice to leaders about what to automate first
Why "replacing people with AI is the wrong approach"
How Workato is incorporating generative AI into its product
How AI is required to get the full benefit of automation
What jobs will replace those eliminated by automation