In this conversation, Joshua Gillow and Daniel Bai discuss the importance of tonality in sales and communication. They emphasize the need to adapt one's tone to match the client's needs and desires, rather than imposing one's own style. They highlight the role of curiosity and clarifying questions in understanding the client's vision and creating a personalized solution. They also stress the importance of active listening and capturing the client's exact words and fragments to better serve them. The conversation concludes with a reminder to be a detective, not a dictator, and to give clients space to express themselves.
Connect with Joshua at:
The Website
The Facebook Group
Sales Master Classes
Subscribe to Sales Made Simple on your favorite podcasting platform and never miss an episode!
Tune into this podcast where a seasoned craftsman shares expert communication skills, strategies for overcoming stress and overwhelm, and insights on building a profitable business in landscaping and hardscaping, with tips on how to sell, close more deals, and achieve financial freedom to retire early as a successful business owner in the design/build and outdoor living industry.
Sales made Simple for Outdoor Living Pros, Landscapers and Hardscapers (formerly Outerspaces)