The Jefferson Fisher Podcast How to Have a Difficult Conversation
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Jul 15, 2024 Learn how to tackle difficult conversations with confidence using three essential steps. Discover key phrases to help maintain composure and ensure your message is understood. The podcast highlights direct communication strategies, emphasizing the importance of style when delivering tough news. It also discusses how structured dialogue can foster growth and deepen professional relationships. Avoid common pitfalls to make your discussions more productive and respectful.
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Starting Strong
- Start difficult conversations directly, avoiding small talk.
- Instead, express gratitude for their time and ask for their help.
Seeking Help
- Frame the conversation as a team effort by saying, "I need your help."
- This shifts the dynamic from adversarial to collaborative.
Ending Well
- Conclude by sharing your feelings and inquiring about theirs (e.g., "I feel better. How about you?").
- This fosters connection and gauges their perspective.