178. The Automation Advantage in Insurance

On this podcast, Brad speaks with Purna Doddapaneni, expert associate partner at Bain & Company, who explains the findings from Bain's survey of insurance companies about how they view, implement and benefit from intelligent automation.

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Here’s what we talked with Purna about:

* Current trends taking place in insurance that make intelligent automation especially relevant

* How insurers view automation, in general

* Where insurers expect automation will have the greatest impact within each line of insurance

* The top benefits insurance companies are realizing through automation

* The line of insurance realizing the largest average percentage of labor time reduced through automation

* How Bain is advising insurers to address automation in the most effective manner

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