Business Transformation Pitch with The CX Goalkeeper Emotional Optimism & Employee Experience with Claude Silver - Chief Heart Officer
The CX Goalkeeper had the great opportunity to interview Claude Silver
LinkedIn Headline: Chief Heart Officer at VaynerMedia (CHRO)/Chief People Officer)
Highlights:
0:00 Game Start
00:45 Claude's Introduction
01:55 Claude's values
04:09 Claude ingredients for success
6:20 The Role of Human Being in Business
7:43 Claude's definition of her own success
10:00 Where to start with employee experience
14:04 Definition of Employee experience ("you are moving the ball down the field")
15:49 Scoring a goal alone it's not so funny as scoring them together
18:53 something Claude tried and didn't work
20:30 what we are speaking about in 10 years
21:15 Claude contact details
22:35 Claude book suggestions
23:29 Claude golden nugget
... and much more
Claude Contact Details:
* https://www.claudesilver.com/
* https://www.linkedin.com/in/casilver/
Claude's Podcast - Emotional Intelligence - stop here and subscribe her podcast!!!
* https://open.spotify.com/show/3fAXOkGMiGKuYmsrJfrX5m
for more information: www.cxgoalkeeper.com/ClaudeSilver
Thank you, Claude.
#cxgoalkeeper #customerexperience #podcast #leadership