How a "Nice" Company Culture Leads to Bad Products

Could your team's desire to be "nice" be its biggest weakness? This interview explains How a 'Nice' Company Culture Leads to Bad Products. Design agency CEO Dennis Lenard breaks down how the fear of upsetting people creates groupthink, stifles critical feedback, and results in failure. Learn the secrets to building a company culture that values honesty over harmony and avoids this deadly trap. Check out the company: https://interface-design.co.uk

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🕒 CHAPTERS

00:00 - When Being "Nice" Becomes a Weakness

02:18 - A Design CEO's Perspective on Innovation

04:19 - Why Innovating is So Unbelievably Hard

05:37 - What is Groupthink? (And Why It Happens)

08:02 - The #1 Cause of Groupthink: The Desire Not to Upset People

15:16 - The Danger of Compromise and "Good Enough"

22:19 - How to Build a Culture That Encourages Brutal Honesty

32:13 - Are You "Optimizing a Thing That Shouldn't Exist?"

42:04 - The Radical Culture Where "Your Feelings Are Your Problem"

44:00 - Why the Right Thing to Do Often Feels Bad

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