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The GTM Podcast

GTM 113: Operator.ai, Solving the Great Ignore and GTMfund Incubating a Company with Mark Kosoglow and Max Altschuler

Sep 19, 2024
Mark Kosoglow, Co-founder and CEO of Operator.ai, and Max Altschuler, Founder and General Partner of GTMfund, dive into the shifting landscape of sales and marketing tech. They discuss the alarming trend of buyers tuning out 90% of sales outreach, known as The Great Ignore. Mark shares how Operator.ai leverages AI to personalize outreach by uncovering unique insights, radically streamlining the process from 20 contacts to just 2 touches needed to secure a meeting. The duo reflects on their shared history and the challenges of relying on outdated data practices in a rapidly evolving market.
38:49

Podcast summary created with Snipd AI

Quick takeaways

  • The podcast highlights the need for sales strategies to evolve beyond automation, emphasizing the importance of personalized and insightful engagement to break through buyer fatigue.
  • Operator.ai aims to revolutionize sales outreach by leveraging AI to provide unique insights that enable sales teams to engage prospects more effectively and meaningfully.

Deep dives

The Challenge of Modern Sales Engagement

Sales outreach has evolved significantly, now requiring an increasing number of touches to secure appointments, with figures rising from seven to a staggering 20 or more. This challenge stems from a saturation in the market where basic contact and account data lacks uniqueness, failing to capture prospects' attention. The podcast emphasizes that simply enhancing automation won't resolve the issue; rather, it necessitates a shift in strategy to better understand prospective customers and personalize outreach effectively. To address this challenge, innovative approaches that incorporate creativity and authentic engagement will be crucial for breaking through the noise.

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