Dr. Doug Noll: ...keep your cool when someone's upset and out of control

If you find it uncomfortable to deal with difficult people and highly emotional problems, stay tuned! Our guest is distinguished attorney Doug Noll, who has a lot to say about how we can improve our skills in handling such situations.   Doug is the co-founder of the award-winning Prison of Peace Project, which teaches long-term inmates in maximum security prisons to be peacemakers and mediators. Doug’s latest book is called, "De-Escalate: How to Calm an Angry Person in 90 Seconds or Less".  His website is https://dougnoll.com/   Note: This episode was previously aired.   Our sponsor, Ritual’s Essential Protein, is a delicious, plant-based protein powder with three distinct formulas designed to meet the body’s changing protein needs during different life stages.  There’s Daily Shake 18+, Daily Shake 50+ and Daily Shake Pregnancy and Postpartum. Each of these three thoughtful formulas contains 20 grams of pea protein per serving. Ritual’s Essential Protein powder is a good foundation for your health that’s easy to incorporate into your daily rituals—just add water, shake and sip! Ritual offers a super flexible subscription service with free shipping for subscribers, free, easy cancellation and a money-back guarantee within the trial period. Ready to shake up your protein Ritual? Our Nobody Told Me! listeners get 10% off during your first 3 months at ritual.com/NTM.