Troubleshooting Agile

Using Embarrassment for Good

8 snips
Sep 3, 2025
Can embarrassment be a hidden gem in team dynamics? The hosts explore how it can serve as a potent motivator, turning real-world pressure into performance boosts. They underline the importance of aligning leaders with teams for transparent communication, ensuring everyone is on the same page. By sharing lessons from the U.S. Navy, they reveal how embracing embarrassment can spark innovation. Ultimately, they argue for a balance between fear and growth, making room for both success and personal development.
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ADVICE

Expose Teams To Real Pressure

  • Expose teams to real customer pressure instead of shielding them from it.
  • Let them hear complaints and deadlines so they act with urgency and focus.
ADVICE

Use Public Events For Accountability

  • Put teams front-and-center with public outcomes like board meetings or customer events.
  • Use those real events to combine the risk of embarrassment with the excitement of celebration.
ANECDOTE

Santa Claus Doesn’t Extend Deadlines

  • As CTO I begged Santa Claus for more time before peak season but never got it.
  • Facing immutable deadlines forced focus on what product line we'd have and how to win customers.
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