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Top M&A Entrepreneurs

Boring Business: Big Success Building a HVAC Empire with John Akhoian

Jan 2, 2024
Founder of Rooter Hero Plumbing, John Akhoian, shares journey of growing plumbing and HVAC company through acquisitions and rapid expansion. Topics include targeting specific demographics, offering equity packages to employees, and creating 100 millionaires within the company. Emphasis on excellent customer service and positive work environment.
37:30

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Quick takeaways

  • Rooter Hero Plumbing grows rapidly through acquisitions and strategic expansion.
  • Company targets specific demographics and prioritizes customer service excellence.

Deep dives

Building Rotor Hero: From Plumbing to Rapid Growth

John O'Quayen, the founder of Rotor Hero, transitioned from owning plumbing franchises to establishing Rotor Hero Plumbing in 2011, which eventually expanded to include HVAC services. Starting with a focus on drain cleaning and residential plumbing, the company later diversified to include HVAC work. Rotor Hero's growth strategy involves acquiring and tucking in smaller companies, such as Specialty Contracting Group and a small HVAC operation, to broaden their service offerings and geographical reach.

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