ERM Perspectives
Janelle Burgoyne, Chief Risk Officer talks Enterprise Risk Management with David
Sep 14, 2022
Janelle Burgoyne, Chief Risk Officer at SECU, discusses fraud management, risk management training, and creating a specific risk management framework for credit unions. She highlights the evolution of ERM in credit unions, success in managing fraud, challenges in ERM implementation, and the importance of collaboration in credit unions.
24:40
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Quick takeaways
- Credit unions are progressing in ERM maturity but can still improve compared to banks.
- SECU's ERM program focuses on fraud management and aims to create a comprehensive risk management framework.
Deep dives
Challenges and Opportunities for Credit Union Enterprise Risk Management Compared to Banking
Credit unions face a journey in maturing their enterprise risk management programs, as highlighted by Janelle Burgoyne, chief risk officer at CQ. Drawing on her experience from banking, Janelle emphasizes that while credit unions demonstrate great intent in ERM, they still have room to grow in maturity compared to the banking sector. Despite this, the focus on member-centric operations in credit unions presents a unique advantage, aligning with a strategic shift towards prioritizing ERM as a vital strategic investment.
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