Exploring CQ's Success in Managing Fraud and Utilizing Automated Tools

Janelle Burgoyne, Chief Risk Officer at SECU, Maryland's largest credit union, joins David in a conversation about her Enterprise Risk Management Program.

Janelle's extensive background positioned her to make great progress at SECU. We talk about where the credit union industry is in general with Enterprise Risk Management.

Janelle talks with us about fraud management, a particularly strong area of her risk management program. Other topics include risk management training for the credit union and the creation of a SECU specific risk management framework for the credit union.

Janelle welcomes listeners to connect with her on LinkedIn to collaborate or ask questions.

The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw