

The Debrief w/ Jocko and Dave Berke #4: When The Boss's Boss Skips Down The Chain for All The Info
Sep 15, 2020
Jocko and Dave dive into the intricate dynamics of leadership, tackling the pitfalls of communication when CEOs bypass key managers. They explore the importance of trust and maintaining clear communication channels, emphasizing collaborative problem-solving. The discussion also highlights accountability and ownership in professional relationships. Using battlefield analogies, they stress the need for emotional detachment in leadership and the challenges of regaining trust. Finally, they advocate for self-awareness and active engagement to maintain a leadership edge.
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CEO Skipping Chain of Command
- A CEO repeatedly bypasses the CRO to speak with the VP of Sales, causing friction.
- The VP of Sales is uncomfortable with this and seeks advice from Jocko and Dave.
Handling a Bypassing CEO
- Answer the CEO's questions directly and inform your boss (CRO) immediately.
- Proactively provide detailed information to your boss to preempt the CEO's inquiries.
Clash Over Data Format
- A newly promoted CTO dislikes the data report format of her recently promoted subordinate.
- The data collection manager wants to convince the CTO of his preferred format.